Terms & Conditions

  1. Delivery:

UNITED KINGDOM - Next Day Delivery

Next Day Delivery (Order by 4pm)* - £0.00 - £349.99 - £20.00
Next Day Delivery (Order by 4pm)* - £350 and up - FREE
*this cannot be guaranteed in peak periods
Saturday Delivery (Order by 4pm Friday) - £0.00 - £349.99 - £24.00
Saturday Delivery (Order by 4pm Friday) - £350 and up - FREE
Sunday Delivery (Order by 4pm Friday) - £0.00 - £349.99 - £24.00
Sunday Delivery (Order by 4pm Friday) - £350 and up - FREE

EUROPE / USA / ROW - Standard International Delivery

Orders £0.00 – £499.99 - £45.00
Orders £500.00 – £999.99 - £60.00
Orders £1000.00 – £1999.99 - £75.00
Orders £2000.00 – £2999.99 - £150.00
Orders £3000.00 – £4999.99 - £300.00
Orders £5000.00 – £7999.99 - £500.00
Orders £8000.00 + will be charged on the actual cost from delivery courier on the day

Orders outside the UK maybe subject to customs charges. This varies between country and products ordered and is out of Jayley's (Ubi Ltd's) control. This is payable by the recipient and will be collected directly by the customs authority. The courier will contact the recipient to collect any duties (as our couriers act as brokers).

  1. Returns, refunds and replacements:

Should you find any discrepancies with your order, you must notify JayLey Collection within 5 working days (of receipt of goods) prior to returning goods or they cannot be accepted. Goods must be returned in a saleable condition with original packaging and labels intact for credit to be issued. JayLey Collection will only be accountable for postage costs up to a value of £10 if these expenses are deemed appropriate. 

  1. Quantities and sizing:

All scarves and items costing under £25 each are sold in packs of 3. The majority of our items are one size only.  If you have special requirements please contact us. 

  1. Retail mark-up:

All prices must be subject to a 2.5 times mark-up (ex. VAT). Any customers found selling our products with less than the minimum mark-up may be refused future orders. Please note that we do not permit the sale of our products on online marketplaces such as Ebay & Amazon. 

  1. Application & Privacy:

a)       By placing an order with JayLey Collection you agree to  our terms & conditions and subscription to our mailing list. You can alter your preferences or unsubscribe at any time.

b)       Your contact details are for use by JayLey Collection only and will not be passed on to a third party without prior permission. 


By placing an order online, you are agreeing to our full conditions of sale which can be found here: https://cdn.shopify.com/s/files/1/0089/6112/t/42/assets/JayLey_Terms_Conditions_amended_13.7.16.pdf

  1. Pre Order:

Then on the terms and conditions could we add. Pre order items may encounter additional deliver charge at the time of dispatch you will be contacted about any necessary delivery charges.

How can you manage the information we hold about you?

You have the right as an individual to access any personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and, in certain circumstances, ask us to erase information we hold about you. You can also object to us using your personal information (where we rely on our business interests to process and use your personal information).

You have a number of rights in relation to your personal information under data protection law. In relation to most rights, we will ask you for information to confirm your identity and, where applicable, to help us search for your personal information. We will respond to you within a month after we have received any request (including any identification documents requested).

You have the right to;

Ask for a copy of the information that we hold about you.

Correct and update your information.

Withdraw your consent (where we rely on it).

Object to our use of your information (where we rely on our legitimate interests to use your personal information) provided we do not have any lawful reason to continue to use and process the information. When we do rely on our legitimate interests to use your personal information for direct marketing, we will always comply with your right to object.

Erase your information (or restrict the use of it), provided we do not have any lawful reason to continue to use and process that information.

Provide you your information in a structured data file, where we rely on your consent to use and process your personal information or need to process it in connection with your purchase.

To view a full copy of our Privacy Policy, please contact us at sales@jayleycollection.com